
Together, We Can Recycle Better
Let’s face it. It's easy to get confused about recycling and put the wrong thing in the bin. That’s why there’s “Feet on the Street,” a new neighborhood research initiative from askHRgreen to help us all feel good about our recycling habits and protect our local environment.
Did you get an “Oops” tag?
Learn what to do nextHow It Works
Visit Neighborhoods
Trained recycling teams will visit neighborhoods on collection days to provide guidance and support.
Check Recycling Carts
They'll check recycling carts for "contamination," which means items such as plastic bags, food waste, and other unaccepted materials.
Helpful Feedback
If needed, they'll leave helpful feedback about what is and isn’t accepted so residents can recycle with confidence next time.
Participating Cities/Counties
James City County, Newport News, Norfolk, Suffolk, Virginia Beach, York County

Why It Matters
Proper recycling makes a significant difference to our community and environment.
Higher-Quality Recyclables
Higher-quality recyclables mean fewer materials are rejected, leading to more effective recycling.
Improved Efficiency
Less contamination means a more cost-effective and efficient recycling program – and that benefits the entire community.
Environmental Benefits
Less waste reduces environmental impact and conserves valuable landfill space for future generations.
Did You Know
Bagging your recyclables and including food waste in your recycling cart makes it harder to recover quality materials that can be recycled.

What Can I Recycle?
Chances are, you use a lot of recyclable materials everyday, including cardboard, newspapers, cans, glass and plastic bottles.

Common Questions


Contact Info
Report your missed pickup at: https://www.jamescitycountyva.gov/3860/Missed-Recycling-Collection
For more information call the Curbside Recycling Hotline at 757-253-6700 or email general.services@jamescitycountyva.gov.
Report your missed pickup by calling the 311 Contact Center. If you are calling from Newport News, simply dial 3-1-1. From outside the City of Newport News, please dial 757-933-2311. Call takers are available Monday through Friday from 7 AM until 6 PM.
Report your missed pickup through the MyNorfolk app, online at www.mynorfolk.org, or by calling Norfolk Cares at (757) 664-6510.
Report your missed pickup at https://form.jotform.com/240724935917161
Report your missed pickup at: https://vb311.virginiabeach.gov/assist/request/WMMISSED/location
You may also call (757) 385-4650 or email wastemgt@vbgov.com.
Report your missed pickup at:
https://yorkips.yorkcounty.cloud/service-request
You may also contact the Waste Management Center at 757-890-3780.
Get Involved!
Waste Wizard →